Oakbrook on the Lake

Complaint Procedure/Mediation

• Send a written complaint of any rules violations to Board of Directors.

• A written formal warning will be sent to the violator.

• The violator has 10 days to correct the violation.

1. If the violation is corrected or not repeated than no further action is necessary

2. If the violation is not corrected, then fines will be assessed and/or corrective action ill be taken.The violator will be notified of the fines assessed and/or corrective action required.

• The Board of Directors will acknowledge all complaints within 2 days of receipt and will follow up with resolution within 15 days.  All complaints are confidential.

• If a violator disputes the violation, he may request mediation through the Board of Directors.

Stated in Oakbrook on the lake Rules section XIV. Complaint Procedure/Mediation

Fines 

•  $25 late fee is applied to a homeowners account when dues and assessments are more than 15 days late. The board of directors approved one annually late fee be waived annually for each homeowner.

  • 16th of the month a late fee will be applied to the account and send a reminder email homeowner did not pay

  • 45 days send a registered letter to the homeowner outlining a payment plan. A fee for the certified letter will be added to the account. It will also include a ledger sheet of the homeowner’s account.

  • 90 days if the homeowner has failed to make a payment plan with the Board of directors, the account will be turned over to the lawyer to collect. Any fees acquired will be at the homeowners expense and added to the account. The lawyer will communicate a timeline and schedule for collections. If not meet, a lien will be placed on the property and foreclosure proceedings will start.

• The fines set forward here are for bylaws and general rules violations. Some offenses may incur additional costs for correction of the infraction or removal of offending items.Fines may be imposed for violation of any of the above rules after a written warning is issued.

First Offense:$25

Repeated Offenses:$50

• A fine will be applied to the unit owner regardless of whether the offender is the unit owner, a tenant, a guest or a household member.The payment of a fine does not relieve the offended of the obligation of correcting the violation.IF the HOA incurs expenses to correct the violation, this expense will also be applied to the unit owner. a higher fine may be imposed.If the fine remains unpaid, a lien may be place against the unit.

Stated in Oakbrook on the lake Rules section XV. Fines